Don't take our word for it.

We say the hard part of AI isn't buying it — it's getting paid back, and that takes an operating system, not another tool. It's fair to wonder whether that's just our sales pitch.

So here's an outside view. Galson Research is an independent technology-analyst firm. They published two reports in 2026 on AI in small and midsize businesses. They don't work for us, and nothing here is an endorsement of AI Integrator. They simply looked at the data and landed exactly where we did.

What their research found

• 65–72% of companies now run AI in production — but 60% hit cost overruns the moment they scale past a pilot.
• Only about 1 in 10 get repeatable results on complex work. Adoption is easy; payback is hard.
• 54% pay for AI licenses they don't use or that duplicate each other.
• 63% say the real blocker is human factors — ownership, adoption, change — not the technology.
• For $10–50M companies, an AI operating system works best as a business transformation platform — not a way to cut headcount.

Read the reports

Both reports are published by Galson Research and shared here in full with their permission. They are independent third-party analysis, reproduced unedited. Galson does not endorse, partner with, or recommend AI Integrator; we point to their work as outside evidence, nothing more. Report contact details are Galson's own.